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Boost your Lead-to-Cash performance in these challenging times using Qlik®-based Process Mining

15 Nov, 202211:00am EST1 hour
The Lead-to-Cash workflow, as a customer-centric process, has a significant impact on customer experience and revenue growth. The COVID pandemic and current geopolitical tensions, however, have created enormous challenges and complexities for companies, such as supply chain disruptions, frequent price changes, overburdened infrastructure, higher costs, limited resources, or lost margins.

To meet growing customer expectations and increasing business process complexity, the entire Lead-to-Cash workflow must be put to the test. The powerful combination of business intelligence and process mining enables you to improve your Lead-to-Cash performance in challenging times. The Qlik platform delivers an end-to-end approach to modern analytics and the perfect basis for agile process mining. The process mining technology MPM is a kind of X-ray machine of your processes and uncovers the causes of weaknesses and inefficiencies along the entire process chain .

Convince yourself in our upcoming webinar!

Gartner pioneer bi-based Process Mining gold

 

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Agenda

  • Why Qlik & MPM? | Experience the perfect combination of Business Intelligence and Process Mining
  • Use Case | Get a glimpse of how other companies have optimized their Lead-to-Cash processes using Qlik & MPM
  • Live Demo | We will show you how using Qlik combined with MPM can help you monitor your Lead-to-Cash process in real time and trigger actions for direct improvements
  • Q&A

Why should you join the webinar?

Tackle the 5 typical process weaknesses with the combination of Qlik and MPM

Delivery delays due to automatic blocks

Delivery blocks due to stock problems

Manual errors / unused automation potential

Order rejection (sales side)

Order rejection (customer side)

Lead-to-Cash meets Active Process Intelligence

The Lead-to-Cash process in sales is one of the most important core processes of a company. Ultimately, as a customer-centric process, the Lead-to-Cash workflow has a significant impact on customer experience and revenue growth. The COVID pandemic and current geopolitical tensions, however, have created enormous challenges and complexities for companies. Supply chain disruptions lead to difficult-to-calculate delivery dates or even sales-side order rejections, and frequent price changes cause customers to be highly skeptical and can in turn be accompanied by customer-side order rejections. Congested infrastructure, higher costs, inefficiencies, limited resources, or lost margins - the list of negative impacts companies face is almost limitless.

Traditional processes and systems can no longer meet the changing demands in this environment. To meet growing customer expectations and the increasing complexity of business processes, the entire Lead-to-Cash workflow must be scrutinized using new technological capabilities.

Increase your Lead-to-Cash performance with the perfect combination of Active Intelligence and Process Mining

[Active Intelligence + Process Mining = Active Process Intelligence]

The Qlik platform delivers an end-to-end approach to modern analytics and the perfect basis for agile process mining. It is essential for companies that want to optimize their sales processes in these challenging times:

Qliks’ Active Intelligence makes the most up-to-date information from sales processes available in the most important moment: now. Whether driving automated metrics and insights within dashboards or embedding them directly into machine-driven processes, Active Intelligence combines data at rest with data in motion, reflecting the pulse of the data and delivering insights in the business moment.

Qlik-based Process Mining - what's new?

The Qlik-based process mining solution MPM ProcessMining adds another dimension. MPM analyzes processes based on digital traces in IT systems. Sales processes can thus be analyzed quickly and easily with Process Mining. Deviations from the target process as well as fraud cases become visible. From the customer order to the payment, the entire process chain is scrutinized. Causes of inefficiencies and weak points are found quickly and systematically. Thanks to the intuitive dashboard, important process performance indicators (PPIs) can be conveniently observed and analyzed. As a result, business decisions and actionable improvements can be developed based on data and thus facts.

Register free of charge and learn about the end-to-end story of Active Process Intelligence

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BUSINESS IMPACT OF REAL IMPLEMENTATION EXAMPLES

Optimization of goods reservation & delivery
> Impact on 56% of all returns

Frauenthal Group, Austrias number one wholesaler of plumbing, heating, installation technology and electrical materials. Achieved results in 4 months.

Process cost optimization through automation potential
> 0.7 M € p.a.

A medical service provider. Achieved results in 4 months.

Sounds convincing?

Then don't miss the opportunity to attend this exciting webinar.